AI you can run
the business on.
We start with your process, choose where AI pays and where it does not, then build it and run it with you. You approve every stage.
2005
FOUNDED
Two decades
RUNNING BUSINESS PROCESSES
Finance & Healthcare
REGULATED OPERATIONS
B Corp
CERTIFIED
THE MID-MARKET AI GAP
Trying AI is done.
Running on it is the hard part.
Software vendors sell tools, not accountability. Outsourcers sell hours, not fixed workflows.
01
SCOPE
Where to start
Pilots pile up with no clear rule for which process to fund first, or which to leave alone.
02
OWNERSHIP
Who runs it after launch
AI skills are hard to hire, and most teams are already full. Someone has to own the work once it is live.
03
SYSTEM FIT
Will it work with what we run
Integration, data, and security reviews slow work that looked simple in a demo.
04
VALUE
How to show it paid
Time saved shows up first. Turning it into a financial return needs a baseline set before the build.
WHAT LEADERS NEED
Scope
One process, by return
Owner
Accountable after go-live
Proof
Baseline before build
OUR APPROACH
Fix the process. Choose the AI.
Build and run it.
Treat AI as an operating decision. Start with the work, fund what pays, and hold someone accountable for the result.
01 Choose the use cases
BEST FOR
Rank AI use cases by expected return and readiness, and name the ones not worth doing.
WHAT IT MEANS FOR YOU
You fund fewer, better bets, and know what you chose to skip.
02 Fix the process
WHAT WE DO
Map and baseline how the work runs today, and remove the breaks before anything is automated.
WHAT IT MEANS FOR YOU
You start from a measured baseline, not a guess.
03 Build and run it
BEST FOR
Build AI into your existing systems with human review, then operate and improve it with our specialists or alongside your team.
WHAT IT MEANS FOR YOU
Someone answers for it after launch and reports against the baseline.
FOR THE C-SUITE
What each leader decides, and on what evidence.
Treat AI as an operating decision. Start with the work, fund what pays, and hold someone accountable for the result.
CEO
THE QUESTION
Is AI changing our results, or only our tool list?
OUR ANSWER
Grow the business while Infinit-O owns execution at a predictable cost. We baseline first, so results are judged against where you started.
CFO
THE QUESTION
What are we spending, and what comes back?
OUR ANSWER
You approve the value case before Build; results are reported against the baseline.
COO
THE QUESTION
Will this survive contact with real operations?
OUR ANSWER
We fix the process before automating it, keep people on the exceptions, and track adoption after go-live.
CIO / CTO
THE QUESTION
Does it fit our systems and our controls?
OUR ANSWER
Live automation in your legacy systems, no dev team needed, with human-in-the-loop risk control. Data access and controls are agreed with your IT team in Design.
THE SERVICE
Three stages, each ending in a
decision you make.
Value Identification - Use Case Selection
WHAT WE DO
Check data readiness, match each task to the right mode of AI, and rank use cases by expected return.
WHAT YOU RECEIVE
Ranked use cases with an estimated value case for each, and a do-not-automate list.
YOUR DECISION
Which use case to fund
STAGE 2
Fix the process
WHAT WE DO
Map one priority process end to end, baseline its effort and errors, and trace the root causes.
WHAT YOU RECEIVE
Process map, baseline, root causes, and recommended fixes.
YOUR DECISION
Which fixes come before automation
STAGE 3
Build and run
WHAT WE DO
Take the funded use case through five gates: Design, Build, Deploy, Stabilize, and Support & Optimize.
WHAT YOU RECEIVE
A solution in your process, measured against the KPIs confirmed in Design, with people on the exceptions.
YOUR DECISION
Approve each gate, then scale, hold, or stop
Ranked use cases with an estimated value case for each, and a do-not-automate list.
STAGE 3 · BUILD AND RUN
Five gates, each with your sign-off.
G1 | 4 WEEKS
Design
Problem definition, KPIs and value case, data mapping, output design, and human-in-the-loop design.
YOU SIGN OFF ON
Scope, KPIs, and the confirmed value case
G2 | 8–12 WEEKS
Build
Architecture, data pipelines, and model development, tested against the agreed KPIs.
YOU SIGN OFF ON
The tested build
G3 | 8–12 WEEKS
Deploy
Workflow integration and user training, in the live process with your team.
YOU SIGN OFF ON
Go-live
G4 | 4 WEEKS
Stabilize
Model refinement and threshold tuning, with exception handling adjusted.
YOU SIGN OFF ON
Tuned performance against the KPIs
G5 | ONGOING
Support & Optimize
Monitoring, expansion to new use cases, and reusable pipelines. Scorecards track STP rate, effort, and cost per outcome.
YOU SIGN OFF ON
Priorities for the next cycle
Typical full sequence: about 24 weeks before ongoing support; timing confirmed in Design. Design confirms the value case estimated when you chose the use case.
THREE MODES
The right kind of AI for each kind of work.
01
Co-Pilot
BEST FOR
Work that depends on judgment and relationships
WHAT WE DO
Assists the person doing the work
WHAT YOUR PEOPLE DO
Make the decisions
01
Workforce
BEST FOR
Structured, high-volume, low-variance tasks
WHAT WE DO
Completes the routine task
WHAT YOUR PEOPLE DO
Handle the exceptions
03
Operator
WHAT WE DO
Multi-step work that crosses systems
WHAT WE DO
Coordinates steps within set thresholds
WHAT YOUR PEOPLE DO
Set the thresholds and resolve what is routed to them
■ We classify work by predictability, need for judgment, and system reach, then prioritize by readiness and expected return.
HOW YOU PAY
Pay for verified results, not hours, licenses or head count.
01 Subscription
A fixed monthly fee for a defined scope of work.
BENEFITS
- Predictable cost, budgeted in advance
- Guaranteed capacity, without adding head count
- No charges by the hour or by the license
02 Outcome-Based
Fees tied to verified results, measured against agreed service levels.
BENEFITS
- Pay for verified results, not hours, licenses or head count
- Performance held to SLAs and reported on scorecards
- Cost moves with the outcomes delivered
THE OUTCOME
Lower cost per transaction
Shorter cycle times
Leaders freed for growth
WHY INFINIT-O
Built by people who run operations.
WHAT YOUR PEOPLE DO
We run processes for a living
Running and improving business processes since 2005, including finance, healthcare, and logistics. We build AI for how operations run.
PROCESS BEFORE TECHNOLOGY
We run processes for a living
Automating a broken process just moves the breaks. We baseline and stabilize first.
HONEST SCOPE
We tell you what not to automate
Our use-case review lists the ones we recommend you skip, and why.
HUMAN IN THE LOOP
People own the judgment calls
AI clears the routine work. Trained specialists handle exceptions and escalations. CAIO-as-a-Service governs AI risk upfront.
20+
Years of process optimization
ISO 27001
and ISO 9001 certified
B Corp
Certified B Corp. AWS and Microsoft cloud partner
NEXT STEP
Start with one process.
Choose one process that matters. We baseline it, fix what is broken, and rank where AI pays and where it does not. You decide what to fund.
Understand Your Goals
Explore the Right Solution
Move Forward with Confidence
