Infinit-O was incorporated on September 15, 2005 by two veterans of the multinational outsourcing industry. Our vision and goal was to help small and medium sized companies around the globe to grow and prosper by enabling them to experience the full benefits of partnering with an outsourcing company.

Our goal is to create long lasting partnerships with our clients; rendering a strong combination of business consultancy, process optimization, and outsourced services; all utilizing the latest technology to provide excellent value for our clients.

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Mission

Creating Endless Opportunities for our Partners
to realize their full potential.

Values

Malasakit
with P. R. I. D. E.

Core Values

Malasakit, a unique Filipino trait, is at the core of everything we do.

Pillars of Success

We have developed a four-part operations capability framework centered on
People, Process, Technology, and Security.

Together with Infinit-O, we will build a great, high-performing team specifically designed to meet your unique needs while saving 70% on operational costs.

We optimize your processes while you focus on your business goals.

People

High motivated and experienced team

  • Sourcing, testing & hiring for fit
  • Onsite and remote work models
  • Highly efficient onboarding
  • 24/7/365 Operations experienced, global leadership
  • Deep functional expertise
  • Hands-on HR support
  • Adaptive Learning Programs
  • Retention Programs
  • Wellness Program (Physical, Mental, Social, Financial)
  • Highly engaged team members

 

Process

Ability to optimize business processing

  • Seamless implementation
  • Client project management
  • Performance guarantee via KPI
  • Performance Management
  • Transparent KPI reporting
  • Net Promoter Score metrics
  • Business Continuity Plan Options
  • Continuous improvement expectations
  • Customized client governance
  • Consulting: process optimization and automation
  • Collaboration and communication tools
  • Stringent remote work standards

 

Technology

Cost effective, innovative, and scalable implementations

  • 24/7 Global IT Support
  • Workstation/computer/headset
  • Multi-platform expertise
  • Technology agnostic
  • Triple redundant internet access*
  • UPS and APS*
  • Training Facilities (and Virtual)
  • Meeting Rooms

       *Office-based

 

Security

A highly secure data and work environment

  • Comprehensive security measures to protect data, hardware, networks, virus/malware, physical protections
  • Remote management and continuous security awareness
  • Globally recognized security certifications: ISO9001, ISO27001
  • Adherence to privacy laws: GDPR, DPA2012, HIPAA compliance

 

Learn more about our Security Control whether working in the office or remotely.

Associations & Certifications

Infinit-O has been a member of the following organizations and awarded with certifications for quality and security in various areas of our business proving our capability to meet and exceed the industry’s most stringent standards for the benefit of our clients.

Ready to explore infinite opportunities to grow?

Let’s begin your growth success story.

Contact Us