BPO Outsourcing Company

Infinit-O is an outsourcing company based in the Philippines. We provide Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions. We are built to address the challenges of small and medium-sized companies who want to realize the full benefits of outsourcing.

We provide a wide variety of BPO services including Back Office, Research, Finance and Accounting, Contact Center, IT, and Healthcare Outsourcing Services.

We serve a number of industries, where we have developed deep domain expertise including: Technology, Healthcare, Social Media, Research, Financial Outsourcing Services and other services industries.

Our solutions enable companies to substantially reduce costs to improve margins and conserve cash. We help businesses become more scalable, ramp more efficiently, and get to market faster. We make it possible for our clients to focus their efforts and investments on other priority deliverables. Our flexible approach, dedication to quality, and experienced team make outsourcing easy and predictable.

Incorporated in 2005, our BPO company office is located in Makati, the high tech business center in Metro Manila.

Benefits of Outsourcing to Infinit-O

Outsourcing your business functions to Infinit-O does not only free you from the unnecessary burden of having to hire, train and manage an in-house team, but more importantly, it allows you to focus on the most essential tasks required in growing your business.

Infinit-O stands out among other BPO companies for our technology infrastructure is reliable, consistent, secure and flexible to the needs of our clients. Our solutions enable companies to substantially reduce costs to improve margins and conserve cash. We help businesses become more scalable, ramp more efficiently, and get to market faster. Our flexible approach, dedication to quality, and experienced team make outsourcing easy and predictable.

Unlike other outsourcing companies, we have certifications for quality and security to assure our clients that our processes and implementation are at par with their high standards and expectation. Infinit-O has been awarded ISO 9001:2008 for Quality Management Systems Certification, ISO 27001:2013 for Information Security Management Systems Certification, Sarbanes-Oxley Compliance, HIPAA Certified Compliance and Six Sigma Certification.

We utilize steadfast yet cost-efficient hardware that is easy to maintain and easy to upgrade, and free of unnecessary peripherals that may distract our team members from ensuring quality service.

Infinit-O differs from other BPO companies as we use tried-and-tested software for our outsourcing services. Our networks are built to ensure dependability, stability, efficiency and a high level of security, so our clients can be confident that there will be no unnecessary service interruptions and that their data is secure. Further, Infinit-O has a business continuity plan and a secure offsite facility that are available at any time to ensure uninterrupted service in any event.

Compared to other outsourcing companies, Infinit-O has a pool of excellent, focused, proactive members readily available to provide the highest level of outsourcing services for your business. Infinit-O has some of the best personnel in the industry, who are not only highly trained, but are highly motivated.

At Infinit-O, we do all of these – and more – to ensure we give you nothing but the best.

Infinit-O Case Study: Contact Center

The largest independent retail electric provider in the United States experienced rapid business growth which posed a challenge in maintaining excellent service while managing costs. Download the case study below and learn how we helped our client reduce its operating costs by up to 50%.

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