Coronavirus and Team work article

Infinit-O | Articles

The definition of building a great team has significantly changed in the past 10 years. What used to be a process of hiring people who have similar backgrounds is now replaced with ensuring that the members are as diverse as possible when it comes to mindsets and perspectives. All their attributes and skills are now also factored in the recruiting process.

Videos and Podcasts

Infinit-O | Podcasts

The Outsourcing Hub Podcast Episode 8: Here to Win at 16!

Join Infinit-O’s Chairman and CEO Richard Eldridge and VP for Sales and Marketing Mike Gunion as they look back at the company’s humble beginnings up to 16 years later of creating endless opportunities for their clients.

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Infinit-O | Podcasts

Featured Episode: The Outsource Accelerator Podcast: Modern Business Solutions for The New World

Outsource Accelerator, world’s leading aggregator marketplace for outsourcing invited our very own Mike Gunion and Kevin Goodnight on their podcast to talk about modern business solutions for the new world and discuss the changing perceptions about the industry and Infinit-O’s role in transforming businesses through offshoring. 

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Infinit-O | Podcasts

The Outsourcing Hub Podcast Episode 7: Infinit-O’s Information Security Compliance

For years, Infinit-O has been handling and managing an array of information from different industries, which allows us to fully understand the importance of data security regardless of which industry. Learn how we ensure protecting our client’s data from any breach of information among others by listening to this podcast.

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Infinit-O | Podcasts

The Outsourcing Hub Podcast Episode 6: Infinit-O’s Information Security Infrastructure

Infinit-O shares 16 years of experience in navigating data privacy laws and regulations. We guarantee strict compliance from the best information security practices with up-to-date security infrastructure. In this episode, we talked about Infinit-O’s information security infrastructure and its significance in securing and assuring data privacy among clients.

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Infinit-O | Podcasts

The Outsourcing Hub Podcast Episode 5: Automation in the Small and Medium-sized Business World

The future of Digital is Automation – are you ready?

In this episode, we talked about why it is important for small and medium businesses to be looking at automation and learn how digital automation can give any enterprise the resiliency, flexibility, and cost savings to easily embark on its digital transformation.

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Infinit-O | Podcasts

The Outsourcing Hub Podcast Episode 4: Infinit-O’s Net Promoter Score

Join us in learning more about the importance of Net Promoter Score and how this can be a metric to check before closing a deal with an outsourcing partner, their overall company health and their potential to do well in the future.

By its name, Net “Promoter” Score, it will help you know how likely their existing clients will recommend them to you.

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Infinit-O | Podcasts

The Outsourcing Hub Podcast Episode 3: Infinit-O’s Business Continuity Plan

Infinit-O understands that our clients require a business partner who can deliver consistently in different adverse scenarios. That is why it is important that we have a plan in place to move things in order for us to deliver our commitment.

In this episode, we share our Business Continuity Plan and how we helped our clients continue operating their business despite the pandemic.

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Infinit-O | Podcasts

The Outsourcing Hub Podcast Episode 2: IO Vaccination Campaign

We are happy to share with you Infinit-O’s vaccination program through this podcast. In this episode, VP Mike Gunion and VP Flo Lenoir talked about Infinit-O’s vaccination efforts and campaign. It is our duty and delight to keep our team members and their families protected from the COVID-19 infection.

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Infinit-O | Podcasts

The Outsourcing Hub Podcast EP 1 Part 2: How Infinit-O Takes Care of its Team Members

Learn how we Infinit-O not only build great, high-performing teams for our clients but also how we take care of our employees from their compensation and benefits, career opportunities, trainings, wellness, and other engagement activities.

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Infinit-O | Podcasts

The Outsourcing Hub Podcast EP 1 Part 1: A+ Recruitment Process

We are happy and excited to share with you The Outsourcing Hub Podcast (Building Great Teams with Mike Gunion). A pod that brings you insightful topics about outsourcing and the latest trends in the industry.

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Infinit-O | Podcasts

Exploring Outsourcing and Business Mastery

Michael explains about offshoring as a way to enter the global market and how they can maximize their teams’ capabilities. He also shares about how they constantly change their business model to adapt to the current demand in the marketplace.

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Infinit-O | Videos

Great #CustomerService teams respond to 1 mission—make customers satisfied

Looking for a partner to build your great team with?
Let’s do it together with our A+ recruitment process and access to a world-class pool of talent.

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Infinit-O | Videos

Building Great, High-Performing Teams

Looking for a partner to build your great team with?
Let’s do it together with our A+ recruitment process and access to a world-class pool of talent.

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Infinit-O | Videos

How to Successfully Grow Your Business

We at Infinit-O, whipped up 5 easy steps to successfully and effectively grow your business.

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Infinit-O | Videos

Applause For A Cause: #ThankYouFrontliners

To honor and extend our utmost gratitude for all brave and amazing frontliners, Infinit-O team members raised funds to support their personal protective equipment (PPE) and other pressing needs in the fight against #COVID19.

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Infinit-O | Videos

How Did Infinit-O Respond to COVID-19? Proactively. Decisively. Effectively.

We prioritize team members’ health and safety while ensuring business continuity and sustainability! 

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Infinit-O RCM Catalog

Infinit-O | Catalog

With crises such as the COVID-19 pandemic, healthcare is becoming the backbone and frontline to weather this quandary. With the increase in workload demands and a significant decrease in healthcare workforce and resources, medical professionals need the back-up support they can get from RCM.

Infinit-O | White Paper

Infinit-O shares 15 years of experience in navigating data privacy laws and regulations. We guarantee strict compliance from the best information security practices with up to date ISO certifications.

Infinit-O - Your Data, Our Care
Infinit-O-HIPAA-Compliance

Infinit-O | Brochure

Infinit-O is HIPAA Compliant. Your company and patient data are safe with us.

Infinit-O | White Paper

Infinit-O has been in the outsourcing industry for over 15 years. This length of experience has allowed us to map out an effective workflow process which helped us guide our clients in achieving their business goals.

And we are happy to share with you Infinit-O’s Operational Workflow

Infinit-O Operational Whitepaper

Articles and Infographics

three biggest challenges in revenue cycle management

Infinit-O | Articles

RCM helps combine the administrative and clinical sides of healthcare by integrating essential patient data with the treatment that they have received. Due to this, most healthcare providers choose to use specialized systems to store and manage patients’ billing records. 

what you need to know about healthcare outsourcing

Infinit-O | Articles

The healthcare industry is one of the most crucial industries around the world. Medical organizations take care of their patient’s well-being daily. They need help as much as they provide it, the reason healthcare outsourcing exists.

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Customer journey: All you need to know

Infinit-O | Articles

From pushing out advertisements to figuring out how the market moves, marketing experts and industry specialists follow a specific map to strategize. The guide is called a customer journey map. As the name suggests, it’s a detailed plan for documenting each and every step of the full customer experience.

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CX Support channels you can fully leverage

Infinit-O | Articles

Meeting or exceeding your customers’ expectations is a sure way of retaining long-term clients. It could also help you in increasing your business revenue. It should be noted that a satisfied customer is an effective means of marketing through word-of-mouth advertising.

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What to look for in an outsourcing partner

Infinit-O | Articles

Choosing an excellent outsourcing partner can be confusing and difficult. There are various factors to consider including their location, culture, available technology, cost, and service quality, among others.

Infinit-O launches COVID-19 Vaccination Campaign for its employees and their dependents

Infinit-O | Articles

Infinit-O has been in the outsourcing industry  for about 16 years and continuously delighting their clients by helping them achieve their business goals and building great, high-performance teams.

Infinit-O COVID 19 Response - Infographics

Infinit-O | Infographics

We build great teams that can rise above any challenge keeping our people safe while maintaining 100% client coverage support.

Consider a BPO when establishing a remote workforce - Infinit-O

Infinit-O | Articles

Working remotely is needed and optimal nowadays, but how can a remote workforce be established cost-efficiently? Is outsourcing an option? Read more in the article to assess your business.

Larry Palomares - Infinit O Featured Insights

Larry Palomares

Business Development Executive

Infinit-O - Offshore Partnership Blog thumbnail

Infinit-O | Articles

A case can be made that there may not have ever been a better time than now. Companies are moving from survival to recovery mode and as they do a great outsourcing partner can help in a variety of ways. If that partnership is built with a great foundation. Why?- Your business needs to recover, fast, with optimal cost, smartly.

Michael Gunion - Infinit O Featured Insights

Michael Gunion

VP, Sales & Business Development

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