Meet The Leadership Team
We’re not just here to execute processes; we’re here to elevate them, optimize them, and future-proof them.

Richard is a BPO pioneer, impact investor, and WEF contributor. He is passionate about sustainability, giving back, and process improvement.
Richard Eldridge
Executive Chairperson & Co-Founder

Manoj excels at building high-performing teams striving for excellence, navigating complex markets, leveraging technology for transformative growth, and delivering impactful results. Ex-Microsoft with extensive experience in building tech-led organizations.
Manoj Shetty
CEO

Drawing on a proven record of rising up through the organization, he now spearheads Service Delivery, Client Solutions, and People Operations - leveraging deep expertise in finance, outsourcing, and business optimization to drive transformative value for clients.
Richard Tan
VP, Client Solutions Group & People Operations

Orchestrating Infinit-O’s strategic finance and operational excellence - leveraging 27+ years of Fortune 500 leadership at Nestlé, AIG, and Shell to drive sustainable growth, maximize ROI, and fortify fiscal resilience.
Sze Peng Ong
VP Finance and Admin

Customer-centric global sales and marketing leader driving creative solutions using specialized industry expertise, innovative technology, and a commitment to process optimization.
Jared Brueckner
VP, Sales & Marketing

Driving and empowering innovation and transformation. Navigating a complex business landscape to enable transformative outcomes, streamline operations, and lead digital transformation.
Florentin Lenoir
VP, Solutions Innovation

Highly experienced tech leader with an Accenture background and reputation for transforming organizations through tech leadership and digital innovation.
Narender Singh
VP, Information and Technology

Dynamic operational transformation genius focused on performance enablement and process excellence. McKinsey-trained, market-proven, and performance-driven.
Volker Kohl
VP, Operational Excellence