Meet The Leadership Team

We’re not just here to execute processes; we’re here to elevate them, optimize them, and future-proof them.

Richard Eldridge

Richard is a BPO pioneer, impact investor, and WEF contributor. He is passionate about sustainability, giving back, and process improvement.

Richard Eldridge

Executive Chairperson & Co-Founder

Manoj Shetty

Manoj excels at building high-performing teams striving for excellence, navigating complex markets, leveraging technology for transformative growth, and delivering impactful results. Ex-Microsoft with extensive experience in building tech-led organizations.

Manoj Shetty

CEO

Richard Tan

Drawing on a proven record of rising up through the organization, he now spearheads Service Delivery, Client Solutions, and People Operations - leveraging deep expertise in finance, outsourcing, and business optimization to drive transformative value for clients.

Richard Tan

VP, Client Solutions Group & People Operations

Sze Peng Ong

Orchestrating Infinit-O’s strategic finance and operational excellence - leveraging 27+ years of Fortune 500 leadership at Nestlé, AIG, and Shell to drive sustainable growth, maximize ROI, and fortify fiscal resilience.

Sze Peng Ong

VP Finance and Admin

Jared Brueckner

Customer-centric global sales and marketing leader driving creative solutions using specialized industry expertise, innovative technology, and a commitment to process optimization.

Jared Brueckner

VP, Sales & Marketing

Florentin Lenoir

Driving and empowering innovation and transformation. Navigating a complex business landscape to enable transformative outcomes, streamline operations, and lead digital transformation.

Florentin Lenoir

VP, Solutions Innovation

Narender Singh

Highly experienced tech leader with an Accenture background and reputation for transforming organizations through tech leadership and digital innovation.

Narender Singh

VP, Information and Technology

Volker Kohl

Dynamic operational transformation genius focused on performance enablement and process excellence. McKinsey-trained, market-proven, and performance-driven.

Volker Kohl

VP, Operational Excellence

Insights and Resources

Discover our expert content resources to help you navigate industry challenges, optimize operations, and drive sustainable growth.

Let’s Connect

At Infinit-O, we empower finance and healthcare SMBs with our customer-centric business process optimization solutions, so you’re in great hands. Expect to hear from our business process solutions expert within the next 24 hours.

We’ll reach out to learn about your needs and find a good time to connect.

1. Brainstorm & Build

Together, we’ll dive into your goals and challenges to see how our BPO solutions can drive success.

2. Tailored Plan Review

We’ll create a tailored proposal and review it with you to make sure it’s the perfect fit.

3. Smooth Onboarding

Once you’re ready, we’ll kick off onboarding and set you up for success from day one!