Management Team

Infinit-O is a BPO company that provides clients with a strong combination of business consultancy, process optimization and the latest operational techniques and technology to ensure our clients derive the maximum performance from their back office functions.

The following management bios outline the key personnel who will oversee the delivery of our clients needs:



Richard is a fast-track, highly motivated, team and results oriented executive with a successful background in turnaround situations in the consulting, IT, and BPO industries accumulating more than nine years experience across 18 industries, 17 business functions in eight countries. He is recognized for his exceptional ability in delivering business results and effectively motivating others at all levels in the achievement of individual and organizational goals for companies, such as IBM, HP, Coca Cola, and Shell Exploration UK.

View Richard Eldridge’s LinkedIn profileView Richard Eldridge’s profile



Manolo is a successful entrepreneur with business interests that span marketing & rewards, business process outsourcing, credit profiling and mobile technology. His keen eye to see the opportunities ahead, his ability to bring together the right team and his focus in pursuing these to their rightful conclusion has made him successful in the businesses he has chosen to be in.

Manolo is also a seasoned business executive with over 30 years experience in general management and finance primarily in the transport and energy industries. He spent 15 years at Shell Philippines where he was promoted to General Manager for Treasury. He was also Executive Vice President for Administration at Philippine Airlines, where he initiated reforms to ensure transparency and accountability at the country’s flag carrier.

Manolo received an MBA from the University of the Philippines Diliman and an undergraduate degree in Economics and Accounting from the De La Salle University.

View Manolo Aquino’s LinkedIn profileView Manolo Aquino’s profile


Chief Operating Officer

Pat is a highly accomplished executive with extensive expertise in operational responsibilities across multiple functions and technologies. He has led large, mature organizations and has planned, launched and managed emerging Silicon Valley start ups. Pat is a decisive leader recognized for consistently delivering bottom line results beyond expectations. Pat has extensive experience and success with global outsourcing. Key areas of expertise include, professional services management, customer service management, process/quality management, corporate strategy, global outsourcing and building sustainable high performance teams.

View Pat Keegan’s LinkedIn profileView Pat Keegan’s profile

SVP, Shared Services – Human Resources

With several years of experience in setting up and growing local and multi-national organizations through effective human resource management in the retail, manufacturing and semi-conductor industries, Tina has moved to the BPO sector as one of the pioneers. For the last 16 years, her involvement in setting the pace and growing the industry has gone beyond the local sector as she has also been supporting organizations in expanding operations in the Asia Pacific region.

Tina brings to Infinit-O her vast experience and her expertise in the field of local and regional HR Management – from Talent Acquisition and Development, Total Rewards Management, HRIS Systems, Performance Management, Leadership and Organizational Development, Shared Services Management and Employee Relations. Together with the strong management team, Infinit-O and all it’s members, are assured to reach full potential.

View Tina Baclayo LinkedIn profileView Tina Baclayo’s profile


Irwin Torres

VP, Shared Services – Finance and Accounting

A Certified Public Accountant with 10 years of experience under his belt, Irwin has a keen eye for numbers and administrative details. He built an extensive career in operational finance and accounting, working with various BPO companies in the online gaming, real estate, and IT sectors. His exposure to the outsourcing industry makes him the perfect fit for Infinit-O. Before joining the company, Irwin was in charge of overall finance for a BPO firm offering publishing solutions to writers in the US.

View Irwin Torres’ LinkedIn profileView Irwin Torres’ profile

Alfred-Kasten-Meneses ALFRED “BIXIE” MENESES
SVP, Client Solutions Group

With 18 years of experience in Customer Relations in the fields of BPO, Call Center operations, Fulfillment Operations, Sales and Management, Bixie has acquired comfort and superior skill-set in operations management, back-office support group delivery management and start-up projects. He achieved numerous successes in spearheading tasks and projects that involved budget and financial management. He is very comfortable in managing change and process improvements within and across organisations. Bixie is an expert in mentoring and leading teams in achieving goals and objectives. He had experiences setting up BPO centers in the Philippines and abroad during his years of expatriate experience as Customer Service and Fulfilment Operations Head for a Top Philippine TV network for their Middle East operations.

View Bixie Meneses LinkedIn profileView Bixie Meneses profile


VP, Client Solutions Group – Financial Services

Richard has more than 11 years experience within the Banking, Financial services and Insurance (BFSI) industry. His financial and operational management undertakings within the industry, having served previously as an Associate with Deutsche Bank, strengthen the position of Infinit-O to provide exceptional Financial Services solutions. Prior to joining the company, he was a Lead Accountant in a major oil player in the Philippines.

View Richard Tan’s LinkedIn profileView Richard Tan’s profile



Back to top.
Download Our Brochure