BPO Outsourcing Company

Infinit-O is an outsourcing company based in the Philippines. We provide Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions. We are built to address the challenges of small and medium-sized companies who want to realize the full benefits of outsourcing.

We provide a wide variety of BPO services including Back Office, Research, Finance and Accounting, Contact Center, IT, and Healthcare Outsourcing Services.

We serve a number of industries, where we have developed deep domain expertise including: Technology, Healthcare, Social Media, Research, Financial Outsourcing Services and other services industries.

Our solutions enable companies to substantially reduce costs to improve margins and conserve cash. We help businesses become more scalable, ramp more efficiently, and get to market faster. We make it possible for our clients to focus their efforts and investments on other priority deliverables. Our flexible approach, dedication to quality, and experienced team make outsourcing easy and predictable.

Incorporated in 2005, our BPO company office is located in Makati, the high tech business center in Metro Manila.

Benefits of Outsourcing to Infinit-O

Outsourcing your business functions to Infinit-O does not only free you from the unnecessary burden of having to hire, train and manage an in-house team, but more importantly, it allows you to focus on the most essential tasks required in growing your business.

Infinit-O stands out among other BPO companies for our technology infrastructure is reliable, consistent, secure and flexible to the needs of our clients. Our solutions enable companies to substantially reduce costs to improve margins and conserve cash. We help businesses become more scalable, ramp more efficiently, and get to market faster. Our flexible approach, dedication to quality, and experienced team make outsourcing easy and predictable.

Unlike other outsourcing companies, we have certifications for quality and security to assure our clients that our processes and implementation are at par with their high standards and expectation. Infinit-O has been awarded ISO 9001:2008 for Quality Management Systems Certification, ISO 27001:2013 for Information Security Management Systems Certification, Sarbanes-Oxley Compliance, HIPAA Certified Compliance and Six Sigma Certification.

We utilize steadfast yet cost-efficient hardware that is easy to maintain and easy to upgrade, and free of unnecessary peripherals that may distract our team members from ensuring quality service.

Infinit-O differs from other BPO companies as we use tried-and-tested software for our outsourcing services. Our networks are built to ensure dependability, stability, efficiency and a high level of security, so our clients can be confident that there will be no unnecessary service interruptions and that their data is secure. Further, Infinit-O has a business continuity plan and a secure offsite facility that are available at any time to ensure uninterrupted service in any event.

Compared to other outsourcing companies, Infinit-O has a pool of excellent, focused, proactive members readily available to provide the highest level of outsourcing services for your business. Infinit-O has some of the best personnel in the industry, who are not only highly trained, but are highly motivated.

At Infinit-O, we do all of these – and more – to ensure we give you nothing but the best.

Quality vs Quantity in the BPO Industry

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One of the most common misconceptions when it comes to the debate between quantity and quality is that both cannot exist at the same time. Services or products that are high-quality take longer amounts of time to acquire or produce, while those that are done in a short amount of time may not be up to par with the standards.

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The Rising Demands of Outsourcing in this Swift-Paced Era

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The key to the outsourcing industry’s continued success is how the industry continues to innovate and how outsourcing companies bring this innovation and technology to their client’s businesses. Below we outline three main ways on how outsourcing can help your business keep up, and even outshine the competition, during this swift-paced era.

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How to Survive as a Startup Business?

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BPO (Business Process Outsourcing) companies continue to stand is as extended help of businesses all over the world. They provide a pool of experienced professionals that performs non-core day-to-day business functions. Hiring BPO companies is not a new business strategy, and giant corporations know the advantages to taking the outsourcing route. Software giant Microsoft outsourced its U.S. patent filing to India. General Electric outsourced 30% of their business overseas in 2000. Wells Fargo & Co. currently hires business process outsourcing companies in Asia. Pfizer chose PPD (Pharmaceutical Product Development) as its third strategic clinical partner. Surprisingly, Apple Inc. outsources its manufacturing jobs […]

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2016 Outsourcing Buzzwords and What They Mean for the Industry

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As business organizations adopt more recent developments and innovations, the outsourcing industry had also shifted to new buzzwords that accurately reflect the evolving role of IT in core business processes. From cost reduction to agility, the industry is now looking at outsourcing beyond the means of saving money, but also to help them sustain the market supply and demand.

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Infinit-O named Finalist for the “Best Filipino-owned Company of the Year” ICT Award

Infinit Outsourcing, Inc. (Infinit-O), a leading service delivery company providing business process outsourcing (BPO) services globally for ten years, was recently named as one of the finalists for the “Best Filipino-owned Company of the Year” award at the 10th International ICT Awards Gala Night.

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