Infinit-O, a top-notch quality outsourcing company that serves the global market, announces the launch of Infinit Contact, its new subsidiary which aims to serve businesses seeking help with their customer service needs. Infinit Contact has been established to provide dedicated contact center services including inbound and outbound customer support, back office data management solutions, and social media services.
Infinit-O’s first quarter successes, including notable increases in its revenues, full time employees (FTEs), clients, and office space, are more likely to be repeated by the end of Q2. Subsequently, Infinit-O launches Infinit Contact as its dedicated subsidiary brand in delivering high quality contact center outsourcing services to the industry.
The VP for Contact Center Services, Al Pangan, says, “Delivering the finest customer service is one of the aspects businesses look into these days. Considering this, being able to adapt to the swift-paced rise of technologies used in customer service quickly becomes one of the greatest endeavors businesses face today. Infinit Contact emerged to further provide customized solutions to such challenges.”
“For Infinit-O to continuously strengthen existing relationships with its clients and build new business relationships under the customer service domain, Infinit-O’s top management has decided to launch Infinit Contact. This will help us fully focus on each of its verticals and aim for higher satisfaction rates from our potential and existing clients,” Pat Keegan, Senior Vice President for Business Development and Client Solutions Group, adds.
Infinit Contact specializes in providing contact center outsourcing services including inbound and outbound customer support, back office data management solutions, and social media services to a global clientele with the goal of leading the competition – it’s definitely worth it to keep an eye on it.