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ISO certified bpo company

Sentiment Analysis and Coding

Our team has reviewed over one hundred thousand posts across various industries and has been able to achieve quality over 98% on sentiment rating.

The accuracy and high productivity is due to the high skill levels of the team members including English proficiency and domain knowledge, internal training program and internal quality system that is used for checking the output. These ensure that we are able to identify intensifiers, minimizers, negations and read between the lines to rate clips as either Positive, Somewhat Positive, Neutral, Somewhat Negative, and Negative. We are also capable of using a numeric range of -5 to 5 to rate data sentiment.

Data can be tagged in various ways according to your customers' needs these include but are not limited to:

  • Business Department Area

  • Topic tag

  • Country

  • Location

  • Demographic

Should you desire more information about our sentiment analysis and coding services, call us at (866) 727-2504 x410 or inquire through our contact form.

Want a quick response, email us now!!!

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