Technical Solutions

Technical Helpdesk

It seems like each companies’ technical support outsourcing requirements are unique. We will recruit, hire train and manage your team of experienced technical support outsourcing agents. We will adapt our operation to meet your process requirements as well as your corporate culture. We can manage your entire technical support operation or simply provide peak/off our support.

Our agents will be trained to understand your products, industry and culture. We will provide agents with expertise that suits your specific requirements, whether they be technical or non-technical.

 

Software QA and testing

Outsourcing Quality Assurance and Testing to a technical support outsourcing partner requires a particular experience and understanding in order for it to be a successful venture. Our Quality Assurance and Testing solutions allow our clients to enjoy the benefit of being able to focus on their development processes and addressing what their clients want and need, while remaining confident that their applications will meet the most demanding standards of their clients and end-users. This is done by manual or automated software testing processes.

What sets apart Infinit-O from our competitors is our ability to customize our technical support outsourcing solutions according to the client’s own specifications, while keeping a regular set of standards required to ensure client satisfaction.

By outsourcing technical support solutions such as quality assurance and testing to a trusted and preferred partner, you are guaranteed an accomplished work output with a savings of up to 50% from your current overhead IT costs. Infinit-O’s international ISO certified processes combined with quality and security certifications and up-to-date technologies will ease your company the worries of unfinished and costly IT operational procedures.

Our expertise, highly skilled and well-experienced professionals, and strong focus on excellence in technical support outsourcing are what your business deserves.

 

Should you desire more information about our technical support outsourcing solutions, call us at (866) 727-2504 x410 or inquire through our contact form.

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