How Do I Get Started?
On-Board Process We take pride in making it easy for our clients to outsource work functions. Our goal is to make the process transparent, predictable, and results focused. Below is an outline of our typical on-boarding process: 1. Requirements Analysis We will work with you to identify your operational requirements and how we will [...]Read more.
Do you want to build up your revenue, reduce your expenses and expand your capabilities at the same time? Do you want to get access to highly skilled resources and significant cost services? Do you want to concentrate more on your core business? Do you worry about HR, workplace, or facility issues that commonly derail [...]Read more.
Why Outsource with Infinit-O?
While the concept of outsourcing is simple, finding a BPO company whom you would actually rely on and trust to help you build and grow your business is another story. By outsourcing with Infinit-O you not only gain the benefits above, but you also gain a reliable and trusted outsourcing company and partner who will [...]Read more.
Why Outsource to the Philippines?
Hailed as the “Top Outsourcing Destination of the Year” for three years running, proves that outsourcing in the Philippines is ideal and reliable. The country ranks first in English proficiency ahead of other countries, as well as surpassing India as the top call center outsourcing destination in terms of revenues. An ideal mix of skilled [...]Read more.
Infinit-O’s New ISO Certifications Announced
Makati City, Philippines (July 3, 2014) – Infinit-O, known for its outstanding global outsourcing services, announces its new certifications for ISO 9001:2008 and ISO 27001:2005 certifications, as awarded by Certification International Philippines, Inc. Together with its governing entities, Infinit-O successfully completed requirements for the quality and information security certifications. Infinit-O has been ISO-certified since 2006, [...]Read more.
Infinit-O Names Patrick Keegan Chief Operating Officer
Infinit-O, a top-notch global outsourcing company, announced that Senior Vice President Patrick Keegan has been appointed Chief Operating Officer. Effective immediately, Keegan will take responsibility for information technology, human resources, business development and operations. “Infinit-O is having another great year as we are continuing to grow both our current clients and welcoming new clients,” Richard [...]Read more.
Infinit-O Announces Launch of its New Contact Center Outsourcing Subsidiary
Infinit-O, a top-notch quality outsourcing company that serves the global market, announces the launch of Infinit Contact, its new subsidiary which aims to serve businesses seeking help with their customer service needs. Infinit Contact has been established to provide dedicated contact center services including inbound and outbound customer support, back office data management solutions, and [...]Read more.
Infinit-O Announces Launch of a New Subsidiary for Finance and Accounting Services
Infinit Outsourcing, Inc. (Infinit-O), a top provider of quality outsourcing services, has launched another subsidiary, just after launching Infinit Healthcare, to serve the finance and accounting sector. Infinit Accounting has been established to provide specialized finance and accounting services and solutions to almost all business industries in the UK, USA, Canada, and Australian markets. “The [...]Read more.
Infinit-O Launches Infinit Healthcare as its New Subsidiary
Makati City, Philippines (April 11, 2014) – Infinit-O, a leading global provider of top-notch outsourcing services, has launched a new subsidiary to serve the healthcare industry. Infinit Healthcare has been established to provide specialized healthcare services to Payers, Providers, SaaS, and Pharmaceutical Companies. The first quarter of 2014 signifies success for Infinit-O given that there [...]Read more.
Infinit-O’s VP for Healthcare Services Speaks at HIMOSC 2013
Makati City, Philippines (November 12, 2013) – Infinit-O’s Vice President for Healthcare Information Management (HIM) and Client Support Services, Jeffrey De Jesus, speaks as one of the panelists at HIMOAP’s 4th Healthcare Information Management Outsourcing Services Congress (HIMOSC 2013). The all-day assembly is held at the InterContinental Hotel, Makati City – where last year’s event [...]Read more.
Infinit Outsourcing Celebrates its 8th Founding Anniversary
Makati, Philippines (September 18, 2013) – Infinit-O, a leading provider of business process outsourcing (BPO) and knowledge process outsourcing (KPO) solutions, is celebrating eight years of successfully becoming the trusted and preferred outsourcing partner of companies around the globe. Infinit-O’s business services including customer care services, finance and accounting to healthcare services, marketing and other [...]Read more.
Infinit-O Joins the ECCP
Makati, Philippines (September 3, 2013) – Infinit Outsourcing, Inc. affirms its official membership to the European Chamber of Commerce of the Philippines (ECCP). Infinit-O is now a proud member of ECCP, a service-oriented organization with a main goal to promote business relations and close economic ties between the Philippines and Europe. Backed by this purpose, [...]Read more.
Infinit-O’s ISO 9001:2008 Certification Continues
Makati, Philippines (June 10, 2013) – Infinit Outsourcing, Inc.’s continued certification has been approved by the Governing Board of Certification International after evaluating the results from the first surveillance audit conducted last February 20, 2013. Infinit-O, one of the top providers of quality outsourcing solutions in Asia, has first received its ISO 9001:2008 [...]Read more.
Infinit-O Joins PTIC
Makati, Philippines (June 4, 2013) — Infinit Outsourcing, Inc. announces its membership to the US-Philippines Business Support & IT Delivery Council. The US-Philippines Business Support and IT Delivery Council operates under the regulation of Philippine Trade and Investment Center (PTIC) of Silicon Valley and the Department of Trade and Industry (DTI). The organization is a [...]Read more.
Infinit-O Team Members Earn Securities Specialist Certification
Manila, Philippines (March 1, 2013) — Global outsourcing solutions provider Infinit-O congratulates two of its employees for earning Certified Securities Specialist status. Dana Bustillo and Kathleen Raymundo attended a 124-hour program, initiated by the University of Santo Tomas (UST), in partnership with the Philippine Stock Exchange. The course ran from September 2012 to January 2013 [...]Read more.
Infinit-O Chairman Speaks at HIMOSC 2012
Manila, Philippines (November 6, 2012) – Global outsourcing solutions provider Infinit Outsourcing, Inc.’s Chairman and Co-founder Richard Eldridge was one of the panelists for Healthcare Information Management Association of the Philippines (HIMOAP)’s 3rd Healthcare Information Management Outsourcing Services Congress (HIMOSC 2012). Joined by over 200 delegates and industry experts, Richard Eldridge talked about how the [...]Read more.
Infinit Outsourcing Attends Dreamforce 2012
Manila, Philippines (October 2012) — Infinit Outsourcing, Inc.’s (Infinit-O) key executives attended Salesforce’s Dreamforce 2012 conference held last September 18-21, 2012. Dreamforce 2012 is dubbed as a major event in the cloud computing industry. VP for Strategic Solutions Patrick Keegan and VP for Client Solutions, Research & Social Media Almario Pangan were delegates to one [...]Read more.
Infinit Outsourcing Joins HIMOAP
Last April 8, 2011, Infinit Outsourcing Inc.’s Philippines operations office attended and joined the induction of new members of Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP) members. The induction of new members was held at the Astoria Plaza situated in the commercial hub of Ortigas in Manila, Philippines. HIMOAP is a non-profit industry [...]Read more.
Infinit-O Nominated As “Most Innovative BPO Company of the Year”
Infinit Outsourcing, Inc. (Infinit-O), an outsourcing company that has been at the forefront of the social media outsourcing industry in the Philippines, today announced that it recently attended the International ICT Awards – Philippines 2011 event held at the Dusit Thani Hotel in Makati City, Philippines. Infinit-O was named as one of the finalists nominated [...]Read more.
Case Study: Financial Services (Mortgage)
CLIENT BACKGROUND Our client is one of the fastest growing mortgage companies in Southern California providing a full range of wholesale and retail of mortgage loan products. CLIENT ISSUES Management faced several key strategic issues in their preparation for expansion including: Increasing turn-around time and low conversion ratio. High cost of maintaining local staff [...]Read more.
Infinit Outsourcing Broadens Reach Into Australian Market
Infinit Outsourcing, Inc (Infinit-O), a leading provider of outsourcing solutions, today announced that it has been awarded a new contract with an Australian-based global software company to provide innovative, best-in-class research, sales and marketing support and contact center services. The agreement marks a milestone for Infinit Outsourcing as it welcomes its first Australia based client, [...]Read more.
Infinit Outsourcing Participates at the Ayala Group ICT Summit
Richard Eldridge, co-founder of Infinit Outsourcing, Inc, a leading global provider of business process outsourcing solutions for social media, has been invited to speak at the 4th Annual Ayala Group ICT Summit 2010 “Creating Possibilities” during the second day of the summit on the 2nd of September. Mr. Eldridge has been invited to discuss the [...]Read more.