Infinit-O passes its Third ISO Surveillance Audit
April 2008
Driven with the
commitment to provide the highest level of quality to clients,
Infinit-O's top executives are pleased to announce that Infinit-O has
been awarded continued certification of the ISO 9001:2000 Quality
Management System by the International Organization for Standardization
Governing Board though an intensive audit by Philippines office of
Certification International.
Infinit-O's President Manolo E. Aquino explains, “The objective
has always been to create lifelong partnerships with our clients in
high value added and critical business functions. The nature of these
services means that quality is crucial and this initiative
is an essential management tool in improving the focus on customer
satisfaction of a company, particularly its employees.” He also
mentions, “ISO remains an integral part of our continuous
improvement process and is only working because the staff have fully
identified with and internalized the management system. Thus, it is
necessary to develop teamwork and constantly encourage the employees to
actively contribute and participate in reaching the management system
objectives.”
To meet ISO 9001:2000 requirements, Infinit-O developed, implemented
and documented quality management processes for their services and were
able to show to an independent, third-party auditor that it has
satisfied the requirements contained in the ISO 9001:2000 standards.
This entails developing a quality management system manual, documenting
important processes and procedures, and providing records as proof that
the said processes and procedures are being followed.
