TeleTech Expands Agreement With Nationwide Wireless Provider
Tuesday, April 8, 2008

 TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced that it has expanded its multiyear agreement with a national provider of wireless voice, messaging, and data services.

In addition to current work supported from a U.S.-based location, TeleTech will begin serving the client from state-of-the-art delivery centers in Canada, the Philippines, and South Africa. The company's scalable, innovative global delivery model continues to be a key differentiator for the client, as is TeleTech's ability to deploy new services quickly. TeleTech plans to launch more than 2,000 new workstations throughout 2008 for this expanded relationship.

"We are pleased to see a valued wireless client continue to expand with us into new geographies," said Kenneth Tuchman, chairman and chief executive officer of TeleTech. "Our global sourcing model enables clients to use outsourcing strategically to fuel product growth and benefit from economic flexibility, allowing them to extend their brand and diversify in markets all over the world."

TeleTech, a leader in serving the communications services industry, brings together advanced technologies and human capital to deliver superior return on investment to clients through high-value, innovative solutions. TeleTech assists clients with agility and growth by transforming their infrastructure and business processes to optimize existing assets, lower costs, and provide new revenue streams.